Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the NorthEast Digital Media website (northeastdigitalmedia.com.au) and the services we provide. By accessing or using our website, submitting an enquiry, or requesting a free website redesign concept, you agree to be bound by these Terms.

2. Our Services

NorthEast Digital Media provides website design, development, search engine optimisation (SEO), and digital marketing services to Australian businesses. Details of specific services, scope and pricing are provided in individual proposals and agreements before any paid work commences.

3. Free Website Redesign Concept

We may offer free website homepage redesign concepts as a promotional service. You acknowledge that:

• The free concept is provided to demonstrate our design capability and is not a completed website.
• There is no obligation to proceed with any paid services.
• Concepts are prepared based on the information you provide and publicly available information about your business.
• We reserve the right to decline a request for any reason.

4. Use of Information You Provide

When you submit information through our website (including website URLs, contact details and business information), you represent that the information is accurate and that you are authorised to provide it. We use this information to respond to your enquiry, as described in our Privacy Policy.

5. Intellectual Property

All content on our website, including text, graphics, logos, images and design elements, is the property of NorthEast Digital Media and is protected by applicable intellectual property laws. Design concepts prepared by us remain our intellectual property until full payment for any related project has been received.

6. Third-Party Links and Content

Our website may reference or link to third-party platforms such as Meta (Facebook), Google and others. We are not responsible for the content, privacy practices or availability of any third-party websites.

7. Limitation of Liability

To the maximum extent permitted by law, NorthEast Digital Media will not be liable for any indirect, incidental, special or consequential damages arising out of your use of our website, free concepts, or services. Nothing in these Terms limits any right you have under the Australian Consumer Law.

8. Changes to These Terms

We may update these Terms from time to time. The most current version will always be published on this page with an updated "Last updated" date. Continued use of our website after changes are posted constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia, and you submit to the exclusive jurisdiction of the courts of Victoria.

10. Contact Us

If you have questions about these Terms, please contact us at david@northeastdigitalmedia.com.au or call 0438 056 311.